H2Q gives water utilities a modern, branded customer portal — powered by your AMI meter data. Leak alerts, usage insights, and billing in one place.
Built for forward-thinking water utilities
Platform features
H2Q connects directly to your AMI data feed and delivers a fully branded customer experience — no custom development required.
Continuous flow monitoring flags potential leaks automatically. Customers get notified the moment a problem is detected — before it becomes a costly repair.
Hourly, daily, and monthly usage charts give customers full visibility into their water consumption — with neighborhood comparisons built in.
SMS and email notifications for leak events, backflow, and billing — all customer-controlled, configurable, and delivered in plain language.
Clear bill breakdowns, payment history, and one-tap payment. Reduce inbound calls and improve on-time payment rates across your customer base.
Customers set monthly usage targets and track progress. Built-in tips personalized to their usage patterns drive real, measurable behavior change.
Built on hourly meter reads. No manual entry, no retrofitting. If your meters transmit it, H2Q surfaces it to your customers automatically.
How it works
H2Q is designed to connect to your existing AMI infrastructure with minimal IT lift.
We integrate with your existing meter data infrastructure — hourly reads, flags, and account data from all major platforms.
Your logo, your colors, your domain. Customers see a portal that feels like it came directly from you.
Send a simple activation link. Customers sign in, set their alert preferences, and they're live within minutes.
Track engagement, alert volume, and conservation outcomes from your utility admin dashboard.
Live demo
The H2Q portal is live and interactive. See exactly what your customers would experience from their first login.
Real meter data — hourly reads, leak flags, and billing from a live AMI simulation
Active leak scenario — see how the portal surfaces and explains a continuous flow event to the end user
Full customer flow — usage, billing, alerts, notifications, and conservation goals all in one portal
About us
We're not a software company that stumbled into water. We're water people who built the software.
"Between us, we've spent 45 years working directly with metering manufacturers, utilities, and the infrastructure that keeps water flowing to homes and businesses across the country."
We've seen firsthand what happens when meter data sits locked inside a system that only engineers can access. Leaks go undetected for weeks. Customers get surprise bills. Utilities field thousands of calls that could have been prevented with a simple notification.
We built H2Q because we knew the data was there — it just wasn't reaching the people who needed it most. The end user.
Between us we've worked hands-on with every major metering platform — Itron, Neptune, Badger Meter, Sensus, Kamstrup, and Aclara — and we understand not just how their hardware works, but how to extract, interpret, and act on the data they produce.
Talk to our teamData rules the world. Water utilities are sitting on some of the most actionable data in any industry — and most of their customers have no idea it exists. H2Q changes that.
The H2Q founders · 45 years in water
Get in touch
Tell us about your utility and we'll show you exactly how H2Q would work with your existing infrastructure.